Author: Cornerstone Studios

Vaillant aroTHERM heat pump – Manchester

Energy efficiency

Our client:

The homeowner was keen to install a heat pump as (like us) they believe it is a step in the right direction for tackling climate change. They have also recently installed solar PV panels and battery storage, which allows them to generate their own power – something they couldn’t do with gas heating.

Our 5 star review:

“Liam Knowles and the team did an excellent installation from start to finish. I would highly recommend them to anybody to install an air source heat pump system into their property. We are based in Mancester and they were by far the best team for the job in our area. They cover a lot of the north-west and they are elite Heat Geek installers. Liam and the team went above and beyond to make sure my system was the best that it could be. We did have a slight issue with a small leak and Liam came out the very first thing that day to make sure it was put right immediately. First class service!” 

• Mark Gaudie

The heating solution

Challenges we solved:

We’re:

Vaillant Advance Installers

Heat Geek Elite Accredited

Serving Cheshire, Manchester, Liverpool, Warrington, and North Wales

Check out our reviews here: theheatingpeople.co.uk

Our Heat Geek Elite page.

We take care of the technical side so you can enjoy a warm, efficient, and reliable home.

If you’re considering replacing your old gas or oil boiler, a heat pump could be the perfect solution, especially with the current government support.

Ready to take the next step? We’d be happy to carry out a free assessment and guide you through your options.

Together, we can make your home warmer, greener, and more affordable to run.

The Property

Located just a stone’s throw from Padgate Station, this property was the ideal candidate for a low-carbon heating upgrade. The homeowner had been considering more energy-efficient options for some time and was eager to reduce their reliance on traditional gas heating.

After a detailed home survey and conversation about goals, we recommended a Vaillant aroTHERM plus heat pump as the most suitable system for the space, lifestyle, and heating requirements.

The Design Approach

Every installation we do begins with the right design.

Before any equipment goes in, we carry out complete heat loss calculations to make sure the system is tailored to the specific needs of the property. That’s how we can ensure each room receives the right level of comfort without wasting energy.

For this project, we also worked with the homeowner to discuss available smart tariffs for electricity, including OVO Energy’s heat pump tariff, which offers time-of-use pricing to help reduce running costs. It’s a great way to complement a heat pump system and maximise savings.

The Installation

The Vaillant aroTHERM plus is one of our go-to heat pumps thanks to its quiet performance, sleek design, and compatibility with compact spaces. It’s also future-ready, featuring natural refrigerants and excellent energy efficiency credentials.

Our installation included:

• System design and specification
• Outdoor unit positioning for minimal visual impact and noise
• Integration with indoor components
• Commissioning and system testing

As with all our installations, we took care to leave the site clean and tidy at the end of each day, protecting the flooring, keeping the homeowner informed throughout, and ensuring the final setup blended in seamlessly with the home.

Post-Installation Support

After installation, we provide a full walkthrough with the homeowner so they know how to operate their new system confidently. We also offer ongoing support and annual servicing to make sure everything continues to run smoothly.

We’re proud to say this system is now up and running, and it’s doing a fantastic job keeping the home warm, even as outdoor temperatures change with the seasons.

Why Choose Us?

We’re not just installers, we’re Heat Geek accredited Elite Installers , which means we focus on design-led installations that are built to perform. We serve homeowners across Warrington, Cheshire, Manchester, and Liverpool, helping them make the switch to efficient, renewable heating.

If you’re considering a heat pump and want advice tailored to your home, we’d love to chat. Visit our Heat Pump Installations page to find out more, or get in touch for a quote.

System Design

After conducting a full heat loss survey, we designed a system around the home’s needs with a low flow temperature of 45°C. This setup is ideal for maximising efficiency while ensuring year-round comfort, even through the cold snaps we saw earlier in the year.

The system includes:

• A Vaillant aroTHERM plus 7kW heat pump
• Hot water cylinder
• Weather compensation controls

The Results

We’re pleased to report that the system has been operating at 420% efficiency over the past year, meaning that for every unit of electricity used, it’s producing more than four units of heat. That’s a massive improvement on the previous boiler, and it’s already showing up in the customer’s lower energy bills.

Bonus: Boiler Upgrade Scheme

The customer also claimed the £7,500 BUS grant, which we handled on their behalf. That’s a big win, making the upgrade much more affordable. Wondering if your home is suitable for a heat pump? Check here!

Why Choose The Heating People?

We’re Heat Geek Elite Accredited and Vaillant Advance Installers, which means we’re trained and trusted by some of the UK’s most forward-thinking heating experts. Every system we install is carefully designed to meet your home’s exact needs, not just a one-size-fits-all solution. Check out our other projects here.

Thinking About Upgrading?

Whether you’re in Warrington, Manchester, Cheshire, Liverpool or North Wales, we’re here to help lower your bills, provide greener heating, and a warm home you can count on, get in touch for a design consultation.

This time, we were working on a three-bedroom detached house, upgrading the heating system to one that will save money, reduce emissions, and keep the family warm for years to come.

The Property

The house is a three-bed detached home located in a peaceful part of North Wales. Like many homes across the UK, it was initially heated by a traditional gas boiler. While the boiler had done its job over the years, the homeowner was looking for something cleaner, cheaper to run, and future-proof.

Following a detailed heat loss survey, we identified that the property was a great candidate for a 5kW air source heat pump, running at a design flow temperature of just 40°C, ideal for maximising efficiency while maintaining comfort throughout the home.

The Installation

We installed the Vaillant aroTHERM plus 5kW air-to-water heat pump, one of the most advanced systems on the market. Thanks to its use of a natural refrigerant, it offers excellent efficiency and a lower environmental impact than many other systems.

Before installation, our team carried out all the necessary prep work, including sizing the radiators and checking that the existing pipework and rads were suitable for lower flow temperatures. This is an important step in any heat pump installation, as oversized or undersized radiators can significantly impact system performance.

Because the system was designed to run at just 40°C, we know it’ll achieve great efficiency while delivering a warm, comfortable home all year round.

The Results

With the installation complete, the homeowner now benefits from a modern, future-ready heating system that is:

• Cheaper to run than their old gas boiler
• Much more energy efficient
• Cleaner and quieter
• Backed by a 7-year parts and labour warranty for peace of mind

Thanks to the low flow temperature design and the high performance of the aroTHERM plus, we’re expecting this system to achieve up to 390% efficiency, meaning for every unit of electricity used, nearly four units of heat are delivered.

That’s a win, win for the environment and the homeowner’s energy bills.

BUS Grant – £7,500 Towards the Cost

The cherry on top? This system qualified for the Boiler Upgrade Scheme, which knocks £7,500 off the cost of a heat pump installation.

As always, we handled the complete BUS grant application on behalf of the customer, no stress, no paperwork headaches. Just a smooth process from start to finish.

Why Choose The Heating People?

At The Heating People, we don’t just install heat pumps, we design full, efficient heating systems that work for your home and your lifestyle.

We’re:

Vaillant Advance Installers

Heat Geek Elite Accredited

Serving Cheshire, Manchester, Liverpool, Warrington, and North Wales

Find out more about us here: https://theheatingpeople.co.uk/accreditations-reviews-the-heating-people/

We take care of the technical side so you can enjoy a warm, efficient, and reliable home.

If you’re considering replacing your old gas or oil boiler, a heat pump could be the perfect solution, especially with the current government support.

Ready to take the next step? We’d be happy to carry out a free assessment and guide you through your options.

Together, we can make your home warmer, greener, and more affordable to run.

We are so lucky to work in some beautiful parts of the UK, and our recent install in North Wales was no exception. With rolling hills in the distance and a crisp blue sky overhead, we had the perfect backdrop to carry out a 10kW Vaillant aroTHERM plus heat pump installation.

But it wasn’t just the view that made this job special, it was another step in helping a homeowner make the move to low-carbon, efficient heating.

The Property

The property was a spacious detached home with stunning views across the Welsh countryside. Due to its size and rural location, the house had previously been heated with an oil boiler, a common setup in areas where there’s no access to mains gas.

The homeowner had grown increasingly frustrated with rising oil prices and wanted a greener, more efficient solution that wouldn’t compromise comfort, especially during those chilly winters.

After carrying out a detailed assessment, we designed a heat pump system that would deliver the performance needed, while also lowering the carbon footprint of the home.

The Installation

We installed a 10kW Vaillant aroTHERM plus, one of the most efficient and environmentally friendly air source heat pumps available today. It runs on a natural refrigerant, which not only reduces environmental impact but also helps future-proof the system as regulations tighten on traditional refrigerants.

Before installation, we completed a full room-by-room heat loss survey. This allowed us to tailor the design to the property’s specific needs, ensuring that the system would deliver excellent performance at a low flow temperature, keeping running costs down and comfort levels high.

We also made some upgrades to the heating emitters (radiators), ensuring they were correctly sized for heat pump use, an essential part of ensuring any system performs efficiently.

The Outcome

The installation went smoothly, and we were lucky enough to enjoy a few days of crisp Welsh sunshine while we worked, not something we take for granted!

Now, with the 10kW system in place, the homeowner is expecting seasonal performance in the region of 350–400% efficiency. That means for every 1kWh of electricity the system uses, it’s delivering up to 4kWh of heat, a huge improvement on the previous oil boiler.

In addition to being quieter, cleaner and cheaper to run, the heat pump system also comes with a 7-year parts and labour warranty, giving the customer full peace of mind.

Qualifying for the BUS Grant

As an added bonus, this installation qualified for the Boiler Upgrade Scheme (BUS), offering a £7,500 government grant towards the cost of the system. We handled the application on the customer’s behalf, ensuring the process was straightforward and stress-free.

Why Choose The Heating People?

As Vaillant Advance Installers and Heat Geek accredited, we don’t just install heat pumps, we design systems that work efficiently, reliably, and in harmony with the home.

This North Wales project is a great example of how renewable heating can be delivered in rural areas, with no compromise on comfort, and huge long-term benefits for both the homeowner and the environment.

Serving the North West and Beyond

From Cheshire to North Wales, we’re helping households switch to cleaner, smarter heating every week.

Thinking about making the move to a heat pump? We’d love to help you find the perfect low-carbon system for your home, and maybe even enjoy a view or two while we’re at it!

We specialise in designing and installing low-carbon heating systems that are tailored to the home, not just the hardware. This recent project in Urmston, Greater Manchester, was a great example of how we work closely with our customers to ensure they get the best from their heat pump, right from day one.

The Property

The property was a typical 1960s semi-detached home, common across many areas of the North West. Like many homes of its era, it had cavity walls, average insulation, and traditional radiators. The customer was seeking a more sustainable and future-proof alternative to their gas boiler, with lower running costs and reduced reliance on fossil fuels.

We recommended the Vaillant aroTHERM plus, one of our most trusted systems and an excellent match for this home’sneeds.

The Installation

We fitted a 7kW aroTHERM plus air source heat pump, which is compact, quiet, and well-suited to residential properties like this one. Before installation, we conducted a detailed heat loss calculation, examining every room to determine the optimal system size and flow temperature.

For this home, we set the design flow temperature at 45°C, which allowed the existing radiators to be used with only minimal upgrades, saving the customer both time and money. At this flow temperature, the heat pump is expected to deliver a seasonal efficiency of around 390%, meaning for every 1kWh of electricity used, the system generates approximately 3.9kWh of heat.

That’s a huge step up from even the most efficient gas boilers, which max out at around 90–94% efficiency.

Comfort Without Compromise

One of the most common concerns for homeowners new to heat pumps is whether they’ll still get the same level of comfort, especially during colder months. With the aroTHERM plus, comfort is never an issue. These systems are designed to deliver steady, reliable warmth, rather than the stop-start blasts of heat that boilers often produce.

Within days of installation, the customer reported that the home felt warmer, more consistent in temperature, and more comfortable overall.

Environmental and Cost Benefits

By switching to a low-temperature heat pump, this homeowner is set to significantly reduce their carbon footprint, while also enjoying the potential for lower energy bills, particularly as electricity continues to become greener in the UK.

In addition, the installation qualified for the Boiler Upgrade Scheme (BUS), which currently offers £7,500 off the upfront cost of an air source heat pump. We handled the application on the customer’s behalf, making the process as smooth and stress-free as possible.

Built for the Future

This system is built around Vaillant’s aroTHERM plus, which utilises a natural refrigerant. This choice not only benefits the environment but also makes the system future-ready, as heating standards continue to shift towards lower carbon solutions.

As Heat Geek accredited installers and Vaillant Advance Partners, we take pride in designing systems that are both technically sound and homeowner-friendly. That means no guessing, no oversizing, and no corner-cutting, just solid engineering and genuine customer care.

Helping Homes Across the North West

From Cheshire to Manchester, Liverpool to Warrington, we help households make the switch to cleaner, more efficient heating every day. Whether it’s a new build or a classic 60s semi like this one in Urmston, we’ll find a solution that works for you — and keeps you comfortable for years to come.

Ready to start your own low-carbon heating journey?

Get in touch with The Heating People and let’s see how we can help.

Our commitment to quality doesn’t stop after installation. We believe in looking after our customers for the long haul — and that includes regular servicing to make sure every system we install continues to perform at its best.

This recent service visit in Warrington gave us the perfect chance to check in on a Vaillant aroTHERM plus air source heat pump we installed just over a year ago, and to highlight why regular maintenance is so important, especially when a property is undergoing other works.

The Background

Twelve months ago, we installed a Vaillant aroTHERM plus heat pump at a family home in Warrington as part of their transition away from a traditional gas boiler. The system was designed to run at low flow temperatures and was paired with appropriately sized radiators to maximise efficiency and comfort throughout the home.

Since the installation, the property has undergone extensive building work with renovations taking place both inside and outside the home. As is often the case, these works led to an increased amount of dust, debris and general disruption, all of which can have an impact on external heat pump units if not appropriately managed.

The Service Visit

During the first year of service, our engineer conducted a thorough inspection of the system. While the heat pump was still operating correctly and delivering heat to the home, we found it needed a thorough cleaning.

External units, like the aroTHERM plus, draw air through their coils to extract heat. Over time, and especially during nearby building works, it’s easy for these coils and filters to become clogged with dust, leaves, and construction debris. If left unchecked, this build-up can reduce airflow and put unnecessary strain on the system, affecting both performance and efficiency.

We carefully cleaned the external unit, cleared all debris, and checked the refrigerant levels, electrical components, and system pressures. We also conducted a comprehensive operational test to ensure everything was functioning as expected.

The Results

Thanks to the thorough cleaning and checks, the system is now back to peak performance. The customer reported no noticeable issues before our visit. Still, they were glad to know the unit was receiving the care it needed and relieved to avoid any future problems before they could develop.

We also took the time to provide the customer with a few simple tips for keeping the area around their heat pump clear, now that construction is nearing completion. These small steps go a long way in keeping any heating system in top shape between services.

Why Servicing Matters

Heat pumps are incredibly efficient, but like any heating system, they need a bit of TLC. An annual service helps to:

• Maintain efficiency and performance
• Prevent unexpected issues
• Extend the lifespan of the system
• Comply with the manufacturer’s warranty terms
• Give homeowners peace of mind

At The Heating People, we offer ongoing support for every installation. Whether it’s a check-up, a clean-up, or just some friendly advice, we’re always here to help our customers get the most from their heating system.

Heat Pump Support Across the North West                                                                                                                                                                                                              

We’re proud to be Heat Geek-accredited and Vaillant Advance Installers, delivering efficient, low-carbon heating solutions across Cheshire, Manchester, Liverpool, Southport, Warrington and surrounding areas.

If you’ve already had a heat pump installed or are considering making the switch, we’d love to discuss how we can help you keep things running smoothly, year after year.

Contact us today to schedule your annual heat pump service.