
Heat Pump FAQs
A heat pump installation is a big commitment, so you’ll want to get it right! But with
Everything you need to know, all in one place
£7500 government grant Now available!
Heat Geek Elite Accredited Installers Cheshire
If you’re looking for a heat pump in the North West, then you’ve come to the right place!
The Heating People have over twenty years of experience in helping families to improve the energy efficiency of their heating systems, and we have the expertise to design systems to the maximum efficiencies possible.
As Heat Geek Elite installers, we have the best system design knowledge available, and we are part of the Heat Geek Assured Heat Pump Installation programme. This gives you the peace of mind that your installation will not only keep you and your family comfortable for years to come, but will also reduce your carbon footprint significantly.
£7500 government grant now available!
The Boiler Upgrade Scheme (BUS) is a great opportunity for homeowners and small businesses in the UK to reduce the upfront cost of installing eco-friendly heating systems. This government initiative offers £7,500 grants for air source and ground source heat pumps, making it easier to switch to low-carbon options. There’s also a £5,000 grant available for biomass boilers.
To take advantage of the scheme, all you need to do is work with an MCS-certified installer. They’ll apply for the grant on your behalf, so the savings are applied directly to your installation costs. The scheme is open to homeowners and small property owners in England and Wales and has been extended to run until 2028.
This initiative is designed to help you reduce your energy bills and your carbon footprint, making your home more sustainable in the long run.
To get started, contact one of our friendly team at The Heating People. We'll ask you a few simple questions about you and your property, and get you booked in for a discovery call with Heat Geek Elite installer, Liam.
We will call you as arranged on a date and time of your choosing, for a 'discovery call'. During this call, we will take some more detailed information about your home and what you're hoping to achieve from your heat pump.
During the technical survey, we will visit your home and carry out a full heat loss assessment as well as an assessment of your existing heating system.
Following the technical visit, we will provide you with a proposal for the installation of your heat pump. We will also provide you with a report containing all of the technical information we gathered and the calculations completed on site. When you are happy to proceed with the work, we will book you in for your installation date.
On your installation day, your engineer will discuss the planned work, to ensure that everyone is happy with the plans. They will explain where they will need access to, and for how long, so that you can plan your day. Your engineer will put down floor coverings in all work areas and transit routes, so that you can rest assured that your home will be protected from any debris.
We take pride in our work, and The Heating People will come back and check that everything is working as designed after your heat pump has been operating in winter conditions.
£7500 government grant Now available!
The cost of running a heat pump depends on a few things, like the type of system, the size of your home, and local electricity rates. In general, Air Source Heat Pumps (ASHPs) are cheaper to install but might cost a little more to run than Ground Source Heat Pumps (GSHPs), especially when it’s really cold, as ASHPs have to work harder.
On average, you can expect an ASHP to cost between £500 to £1,000 per year to run, while a GSHP may cost between £400 to £700 per year, thanks to their higher efficiency. That said, both options can lead to big savings on your energy bills compared to traditional gas or oil heating, particularly if your home is well insulated.
The running costs are also influenced by the coefficient of performance (COP), which measures how efficiently your heat pump converts electricity into heat. The better the insulation and the more efficient the system, the more you’ll save in the long run.
£7500 government grant Now available!
£7500 government grant Now available!
Air source heat pumps are becoming an increasingly popular choice for homeowners who are looking to reduce their carbon footprint and save money on their energy bills. They are one of the most economical, and eco-friendly heating solutions on the market, and can provide all of your heating and hot water needs whatever the weather outside.
One of the biggest advantages of air source heat pumps is that they’re incredibly energy efficient – which is referred to as the Coefficient of Performance (CoP).
The CoP is the amount of heat generated for every kilowatt of electricity used. An air source heat pump can convert each kilowatt (kW) of electricity into 3-4 kW of heat. This means that they’re between 300%-400% efficient! This is incredibly impressive when you compare it to a modern gas boiler with an energy efficiency of about 92%! Heat pumps manage this impressive energy efficiency because they transfer heat rather than generate it.
An air source heat pump works by using a fan to draw in air from the outside and absorbing the heat into a liquid refrigerant. Using electricity, the heat pump compresses the liquid to increase its temperature. It then condenses back into a liquid to release its stored heat. Heat is sent to your radiators or is stored in a cylinder to provide you with hot water when you need it.
For more information on the aroTHERM Heat Pump, check out the following page:
The aroTHERM air-to-water heat pump.
A heat pump installation is a big commitment, so you’ll want to get it right! But with
If we had a pound for every time, we heard the words ‘heat pump’ in the last
Heat Pump Quick Q&As
Questions about heat pumps? We can help!
You often hear of heat pumps being described as a fridge in reverse- although this doesn’t make their operation entirely obvious, it’s not far off. You see, heat pumps use the same refrigerant cycle as a fridge to move heat from one place to another- your fridge moves heat from inside the compartment (Or the food in it) to the grill on the back, a heat pump movies heat from the outside air to inside your home (usually via radiators or underfloor heating, but sometimes delivering warm air).
Yes. Because of the way heat pumps refrigeration cycle works, heat can be extracted out of the air at very low temperatures- even negative temperatures. Back to the fridge analogy, if you touch the grill on the back of a fridge, it feels warm. But it’s cold inside the fridge, and nothing warm has been put in it. This is similar to a heat pump, as a heat pump will still operate to get your radiators and hot water to temperature, right the way down to 25c!*
No. Well, not one is installed on a well-designed system. Heat pump system design is far more critical than heating design for a gas heating system, and is even more important than what heat pump is installed, as the poor design will lead to high bills. This is where The Heating People really excel. As Heat Geek trained (Heat Geek Elite in fact!) designers, who operate with the Heat Geek assured installation scheme, we can design the most efficient heating systems for UK homes.
When The Heating People design a system for you, we will advise on the projected efficiency of the system, which with a bit of information about your gas and electric pricing, can show you a projected running cost against that of a gas boiler. You have all the facts prior to installation.
We always start off with a discovery phone call, where we find out about you and your property, so we can advise on the suitability of your home and advise on any pitfalls. We can even give you an estimated installation cost on this call. If you’re happy, and we’re happy at the end of the call, we book an initial survey with you to do a more detailed assessment to provide a fixed price quotation.
To book a discovery call email us at hello@theheatingpeople.co.uk or call us on 0151 7926245.
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