Air source heat pumps designed and installed for homes across North Wales, with £7,500 off through the Boiler Upgrade Scheme, or £9,000 if you’re replacing oil or LPG.
Heat Geek Elite Accredited Installers North Wales
Looking for trusted air source heat pump installers in North Wales? The Heating People design and install expertly specified heat pump systems for homes across North Wales, from rural cottages and coastal homes to larger family properties. As Heat Geek Elite and Vaillant Advance Installers, we focus on efficient system design, comfort and long-term performance.
Many homes in North Wales aren’t on mains gas. If you’re replacing an oil or LPG boiler, the Boiler Upgrade Scheme grant rises to £9,000, and we handle the application for you.
Our promise is simple: we’ll help you improve your home comfort, save money on your fuel bills and reduce your carbon footprint.
Every home is different, so we design and size every system around yours. Each of our Vaillant aroTHERM options includes controls and system protection.
£7,500 off a new heat pump
The Boiler Upgrade Scheme (BUS) is a government grant that takes £7,500 off the cost of an air source or ground source heat pump for homes in England and Wales.
If your home isn’t on mains gas and you’re replacing an oil, LPG or coal boiler, the grant rises to £9,000. That higher rate started on 21 July 2026 and is currently set to run until March 2027.
There are no forms for you to fill in. We apply for the grant on your behalf and take it straight off your quote, so you only pay the difference.
Rural North Wales
Set in the hills of rural North Wales, this traditional stone long cottage needed heating that would be reliable, comfortable and far more efficient. We designed and installed a Vaillant aroTHERM air source heat pump to suit the building.
Heat pumps aren’t just for new builds. Properly designed systems work brilliantly in older, characterful homes too. The key is understanding the building and working around the practical challenges each home brings.
Access was one of the biggest hurdles here. Getting the outdoor unit into position took careful planning, and it now sits neatly alongside the cottage in a compact space.
North Wales
This North Wales homeowner did their research first, using the Heat Geek website to learn how heat pumps work and to find installers who really know their stuff. That led them to us.
Liam carried out a heat loss survey in December 2024, and the team installed a Vaillant aroTHERM plus, a new hot water cylinder and Vaillant controls over five days at the end of March 2025.
“Liam and team were excellent, they were respectful of my home; they clearly know their stuff.” Cleveland E., Google review
£7,500 off a new heat pump
Start with our free online heat pump estimate. Pop in your address and you'll get an instant ballpark figure for your home. When you're ready, we'll book you in for a discovery call with Heat Geek Elite installer, Liam.
We will call you as arranged on a date and time of your choosing, for a 'discovery call'. During this call, we will take some more detailed information about your home and what you're hoping to achieve from your heat pump.
During the technical survey, we will visit your home and carry out a full heat loss assessment as well as an assessment of your existing heating system.
Following the technical visit, we will provide you with a proposal for the installation of your heat pump. We will also provide you with a report containing all of the technical information we gathered and the calculations completed on site. When you are happy to proceed with the work, we will book you in for your installation date.
On your installation day, your engineer will discuss the planned work, to ensure that everyone is happy with the plans. They will explain where they will need access to, and for how long, so that you can plan your day. Your engineer will put down floor coverings in all work areas and transit routes, so that you can rest assured that your home will be protected from any debris.
We take pride in our work, and The Heating People will come back and check that everything is working as designed after your heat pump has been operating in winter conditions.
Phone : 0151 792 6245
The Heating People
60A Old Park Ln
Southport
United Kingdom
PR9 7BG
When we install a Vaillant aroTHERM heat pump, we pair it with Vaillant’s sensoCOMFORT control.
sensoCOMFORT is designed to be simple to use and talks to the heat pump over Vaillant’s eBUS connection, so every part of the system works together for the best performance. It’s ideal for homes with more than one heating zone.
It comes with an outdoor sensor for weather compensation, which adjusts the heat pump’s flow temperature to the weather outside. Your heat pump runs at the lowest temperature that keeps you warm, and that’s the key to low running costs.
FEATURES:
– Heat pump modulation: the eBUS connection lets the heat pump adjust its output to match demand, so it runs smoothly instead of switching on and off
– Weather compensation: the outdoor sensor reads the conditions around your home and adjusts flow temperatures for the best efficiency
– Intuitive interface: the touch screen makes everyday changes quick and simple
– Energy dashboard: see how your heating system is performing and how much energy it uses
– Time programme assistant: set up your heating schedule in minutes
– App control: add the sensoNET internet gateway and manage your heating and hot water from your phone
– Wired or wireless: the wired sensoCOMFORT supports up to 5 heating zones, and the wireless version up to 3
Heat Pump Quick Q&As
Questions about heat pumps? We can help!
You often hear of heat pumps being described as a fridge in reverse- although this doesn’t make their operation entirely obvious, it’s not far off. You see, heat pumps use the same refrigerant cycle as a fridge to move heat from one place to another- your fridge moves heat from inside the compartment (Or the food in it) to the grill on the back, a heat pump movies heat from the outside air to inside your home (usually via radiators or underfloor heating, but sometimes delivering warm air).
Yes. Because of the way heat pumps refrigeration cycle works, heat can be extracted out of the air at very low temperatures- even negative temperatures. Back to the fridge analogy, if you touch the grill on the back of a fridge, it feels warm. But it’s cold inside the fridge, and nothing warm has been put in it. This is similar to a heat pump, as a heat pump will still operate to get your radiators and hot water to temperature, right the way down to 25c!*
No. Well, not one is installed on a well-designed system. Heat pump system design is far more critical than heating design for a gas heating system, and is even more important than what heat pump is installed, as the poor design will lead to high bills. This is where The Heating People really excel. As Heat Geek trained (Heat Geek Elite in fact!) designers, who operate with the Heat Geek assured installation scheme, we can design the most efficient heating systems for UK homes.
When The Heating People design a system for you, we will advise on the projected efficiency of the system, which with a bit of information about your gas and electric pricing, can show you a projected running cost against that of a gas boiler. You have all the facts prior to installation.
The quickest way is our free online heat pump estimate. Enter your address and you’ll get an instant ballpark figure for your home.
If you’d like to take it further, we’ll book a discovery call to talk through your home and what you want from your heating, followed by a technical survey so we can give you a fixed price quote.
To book a discovery call, email us at hello@theheatingpeople.co.uk or call us on 0151 792 6245.