We are so lucky to work in some beautiful parts of the UK, and our recent install in North Wales was no exception. With rolling hills in the distance and a crisp blue sky overhead, we had the perfect backdrop to carry out a 10kW Vaillant aroTHERM plus heat pump installation.
But it wasn’t just the view that made this job special, it was another step in helping a homeowner make the move to low-carbon, efficient heating.
The Property
The property was a spacious detached home with stunning views across the Welsh countryside. Due to its size and rural location, the house had previously been heated with an oil boiler, a common setup in areas where there’s no access to mains gas.
The homeowner had grown increasingly frustrated with rising oil prices and wanted a greener, more efficient solution that wouldn’t compromise comfort, especially during those chilly winters.
After carrying out a detailed assessment, we designed a heat pump system that would deliver the performance needed, while also lowering the carbon footprint of the home.
The Installation
We installed a 10kW Vaillant aroTHERM plus, one of the most efficient and environmentally friendly air source heat pumps available today. It runs on a natural refrigerant, which not only reduces environmental impact but also helps future-proof the system as regulations tighten on traditional refrigerants.
Before installation, we completed a full room-by-room heat loss survey. This allowed us to tailor the design to the property’s specific needs, ensuring that the system would deliver excellent performance at a low flow temperature, keeping running costs down and comfort levels high.
We also made some upgrades to the heating emitters (radiators), ensuring they were correctly sized for heat pump use, an essential part of ensuring any system performs efficiently.
The Outcome
The installation went smoothly, and we were lucky enough to enjoy a few days of crisp Welsh sunshine while we worked, not something we take for granted!
Now, with the 10kW system in place, the homeowner is expecting seasonal performance in the region of 350–400% efficiency. That means for every 1kWh of electricity the system uses, it’s delivering up to 4kWh of heat, a huge improvement on the previous oil boiler.
In addition to being quieter, cleaner and cheaper to run, the heat pump system also comes with a 7-year parts and labour warranty, giving the customer full peace of mind.
Qualifying for the BUS Grant
As an added bonus, this installation qualified for the Boiler Upgrade Scheme (BUS), offering a £7,500 government grant towards the cost of the system. We handled the application on the customer’s behalf, ensuring the process was straightforward and stress-free.
Why Choose The Heating People?
As Vaillant Advance Installers and Heat Geek accredited, we don’t just install heat pumps, we design systems that work efficiently, reliably, and in harmony with the home.
This North Wales project is a great example of how renewable heating can be delivered in rural areas, with no compromise on comfort, and huge long-term benefits for both the homeowner and the environment.
Serving the North West and Beyond
From Cheshire to North Wales, we’re helping households switch to cleaner, smarter heating every week.
Thinking about making the move to a heat pump? We’d love to help you find the perfect low-carbon system for your home, and maybe even enjoy a view or two while we’re at it!


